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Infinity Cycles Limited Delivery Details

Delivery Information
 
COVID 19 DELIVERY UPDATE:
During these difficult and challenging times, our dedicated team are working incredibly hard to ensure you order is processed and despatched as quickly as possible. 
 
CLICK & COLLECT ORDERS
SMALL PARTS 
In stock small parts orders will normally be ready to collect the same day - we would recommend calling ahead to make sure your order is ready.
Stock which is held at our "other warehouse" will be available to collect, normally within 3-5 working days.
BIKES
In stock bike orders will normally be ready to collect within 7-10 working days - we will email you with a collection date within 48 hours of receiving your order.
Bike stock which is held at our "other warehouse" will be available to collect, normally within 10-15 working days.
 
SHIPPING DELAYS
SMALL PARTS ORDERS.
In stock small parts orders are currently shipping within 3 working days - if stock is coming from our "other warehouse"  your order will be depatched normally within 5-7 working days. 
BIKE ORDERS.
Due to unprecidented demand, bicycle orders are currently shipping between 10 - 15 working days from the point of placing an order. This is changing daily, so for a more accurate timescale we would recommend contacting the store. 
 
Thank you for your support and understanding. 
 
Upon placing your order you will receive an automatic acknowledgement that it has been received and is being processed. Once dispatched you will receive a shipment notifaction to the email address supplied from our courier DPD. On the day of delivery you will receive an allocated timeslot from our courier for which your delivery will take place. Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please check your item before signing. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked'. Failure to do so may affect any warranty claims you make thereafter. As items require a signature we are unable to fulfil requests to leave orders in a "safe place"
 
Please note for cycle deliveries, bikes are built and checked instore before being repacked for dispatch. To ensure safe transit of the bike there is a degree of rebuild when you recieve the bike. This is minimal and if you have any questions please call on 0191 3784209. Some tools are required and these are not included. 
 
For purchases made using finance, the delivery MUST be made to the address specified on the finance application.
 
DELIVERY & POSTAGE
 
At Infinity Cycles we will endevour to get your delivery to you as quickly as possible. We will aim to ship orders placed before 1pm on items in stock, within 48 hours for delivery by courier on a 24 hour service. Please note, due to the additional preperation required, bikes are normally shipped 2-3 days after receiving your order. If your delivery is urgent, please contact use and we will do all we can to accomodate your request. If the item is not in stock we will inform the you and dispatch the order as soon as stock is available.
 
Free delivery is to UK Mainland only, Islands and Highlands may incur extra charges. Please call for details.
 
Highlands & Islands Include
Northern Ireland & Postcodes -  IV(All), KW1-14, PA34, PA37-39, PH19-26, PH30-40, PH49-50, PH41 Sector 4
 
PLEASE NOTE:  FREE DELIVERY IS NOT AVAILABLE ON SOME SALE ITEMS OR CYCLE2WORK SCHEME PURCHASE BIKES.
 
For further information please call Infinity Cycles Limited on 01913784209 or contact sales@infinitycycles.co.uk
Showing prices for
  • United Kingdom (Great Britain)
  • Select Country for delivery
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    United Kingdom (Great Britain)
  • United Kingdom (Great Britain)
    • Tracked Next Day
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £4.99 Spend over £0, delivery is £4.99
        • FREE Spend over £50, delivery is FREE
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £4.99
  • Highlands & NI
  • Aberdeen
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £14.99 Spend over £0, delivery is £14.99
        • £9.99 Spend over £50, delivery is £9.99
  • Northern Ireland
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £14.99 Spend over £0, delivery is £14.99
        • £9.99 Spend over £50, delivery is £9.99
  • Inverness
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £14.99 Spend over £0, delivery is £14.99
        • £9.99 Spend over £50, delivery is £9.99
  • Scottish Islands IOM
  • Isle of Man
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £19.99 Spend over £0, delivery is £19.99
        • £14.99 Spend over £50, delivery is £14.99
  • Outer Hebrides
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £19.99 Spend over £0, delivery is £19.99
        • £14.99 Spend over £50, delivery is £14.99
  • Kirkwall
    • 2 Day Tracked
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £19.99 Spend over £0, delivery is £19.99
        • £14.99 Spend over £50, delivery is £14.99
  • Ireland
  • Ireland
    • Tracked Next Day
      • For orders weighing between 0kg -1000000kg Delivery Charges
        • £4.99